Join Etisalat Rewards and earn on every call you make, every SMS you send and every Ringtone you download. Win the best of rewards, from on-net minutes and mobiles to high end lap tops. All you need to do is accumulate more points. The rewards are yours. The future is yours
Etisalat brings all its Prepaid and Postpaid customers Rewards Program which offers exciting rewards & benefits like free minutes and SMS, handsets, iPADs, iPods, laptops and paid trips to UAE. It is our way of thanking you for being with us and enjoying the unmatched products and services we provide for you.

How to enroll in the Etisalat Rewards Program:
Just get yourself enrolled in the Rewards Program and start accumulating the points. Enrolling in the program is simple. You can enroll through any of the below methods. Elite package subscribers are not required to enroll as they are automatically enrolled in the program.

1. Type REG and send as SMS to short code 607.
2. By dialing short code 607 and following the voice instructions to register for the program.
3. By calling to helpline 888 for prepaid or 777 for postpaid
4. Type *607# on your mobile and press send
5. You shall receive a confirmation message for enrollment and the 10 welcome rewards points you receive.

How to Accumulate Rewards Points:
Once enrolled in the Loyalty Points Program, you immediately start accumulating loyalty points based on the following criteria:

1. Opt-in to Rewards Program = 10 bonus points
2. AFN 10 of usage  = 1 point
3. Subscription to new EA services = 10 points
4. Each month completed on EA network = 20 points

How to Check Your Rewards Points balance?
You can check at any time the Rewards points you have accumulated through any of the following methods:

1. Send text message  BAL  to the short code 706
2. Type *706# on your mobile and press send
3. By calling 607 and following the instructions to check the loyalty points balance

What rewards & benefits can you exchange your rewards points for?
You can exchange accumulated Rewards points for a wide variety of rewards and benefits offered by Etisalat.
Table below gives the benefits & rewards that can be redeemed against the earned rewards points along with the points required and redemption code that you shall be using to redeem.

How to exchange The Rewards Points:
Rewards points can be exchanged for benefits like free minutes and SMS by:

1. Sending the Redemption Code for the chosen Redemption Item as SMS to the short code 607.
2. By calling 607 and following the instructions to redeem the desired item

In order to exchange Rewards points for the merchandise items, customer has to visit the nearest Etisalat Customer Service Centre along with his/her identification documents (Tazkira or Passport) and proof of registration and ownership of SIM. Etisalat Customer Service Representative shall than assist you in exchanging your loyalty points for the merchandise item you desire. Please note that SIM registration is mandatory by law.

Rewards Points Validity, Expiry and Exchange Policy

1. 1. 1. Points begin to accrue immediately after enrolment to the Rewards program.
      2. Free minutes/SMS or any other EA network related benefit shall be valid for 10 days only from the date of redemption and expire thereafter.
      3. All Loyalty Points earned by customer are valid for 365 days from date of Opt-in. Loyalty Points not yet redeemed at the end of 365 days shall expire thereafter and no compensation shall be given by EA to the customer.
      4. In case customer decides to Opt-out of the Rewards Program, any Rewards points remaining in customer balance at the time of Opt-Out shall be forfeited.
      5. Rewards points cannot be exchanged for cash.
      6. All earned points or benefits shall be non-transferable
      7. The rewards points shall not expire if the customer enters One Way or Two Way Block state and customer can redeem these points after he/she becomes active again
      8. In case of migration of subscriber from one prepaid package to any other prepaid package, loyalty points in customer account shall also be migrated to new package.
      9. In case of migration of subscriber from one postpaid package to any other postpaid package, loyalty points in customer account shall also be migrated to new package.
      10. No points shall be given for each completed month on EA network if the customer is in One Way or Two Way Block state

1. 1. Other Terms & conditions
      1. EA shall have no responsibility or liability of any kind whatsoever once the items redeemed against the rewards points have been transferred/handed over to the customer
      2. In case of air tickets, customer shall be responsible to arrange his/her passport and visa for traveling.
      3. No cash refund shall be provided by EA in lieu of any redemption item.
      4. Customer shall have to present proof of identification – either Tazkira or in case of foreign nationals the passport at the time of applying for or receiving the merchandize redemption items from Etisalat Afghanistan.
      5. Only the customer in whose name Etisalat SIM is registered shall be eligible to apply for and receive the item.
      6. Accepting or rejecting any redemption request shall solely be at the discretion of Etisalat Afghanistan
      7. EA reserves the right to make any change(s) at any time to the loyalty program or terminate it without prior notice, without any liability whatsoever to the customer.
      8. EA will not be liable for any costs incurred by the customer in redeeming any reward.
         
         

Etisalat Afghanistan reserves the right to make any changes to the Loyalty Points Program structure, rewards & benefits, terms & conditions or to discontinue the program at any time at its sole discretion without any liability, material or otherwise to the customers.

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