Mumtaz is a Newly launched SIM package which allows the customers to call any number in Afghanistan with Per Second Billing (charged in 6 second increments)
2. What is the tariff to call any number in Afghanistan from Mumtaz SIM?
3.50 AFS per minute charged on a per-second basis, in 6 second increments.
3. Some examples on Call Duration and tariff:
As the call charge is per 6 second so the below scenario will apply:
Call duration
Charges in Afs
Call duration
Charges in Afs
1 second
0.35
31 seconds
2.10
2 seconds
0.35
32 seconds
2.10
3 seconds
0.35
33 seconds
2.10
4 seconds
0.35
34 seconds
2.10
5 seconds
0.35
35 seconds
2.10
6 seconds
0.35
36 seconds
2.10
7 seconds
0.70
37 seconds
2.45
8 seconds
0.70
38 seconds
2.45
9 seconds
0.70
39 seconds
2.45
10 seconds
0.70
40 seconds
2.45
11 seconds
0.70
41 seconds
2.45
12 seconds
0.70
42 seconds
2.45
13 seconds
1.05
43 seconds
2.80
14 seconds
1.05
44 seconds
2.80
15 seconds
1.05
45 seconds
2.80
16 seconds
1.05
46 seconds
2.80
17 seconds
1.05
47 seconds
2.80
18 seconds
1.05
48 seconds
2.80
19 seconds
1.40
49 seconds
3.15
20 seconds
1.40
50 seconds
3.15
21 seconds
1.40
51 seconds
3.15
22 seconds
1.40
52 seconds
3.15
23 seconds
1.40
53 seconds
3.15
24 seconds
1.40
54 seconds
3.15
25 seconds
1.75
55 seconds
3.50
26 seconds
1.75
56 seconds
3.50
27 seconds
1.75
57 seconds
3.50
28 seconds
1.75
58 seconds
3.50
29 seconds
1.75
59 seconds
3.50
30 seconds
1.75
60 seconds
3.50
4. What is the Mumtaz SIM tariff to call AWCC, MTN, Roshan, AT, Wasel and fixed line numbers?
3.50 AFS per minute charged on a per-second basis, in 6 second increments applying to all local calls including EA to EA.
5. How much is the minimum call tariff that a Mumtaz customer will be charged?
A minimum of 0.35 AFS will be charged and charging continues every 6 seconds.
6.
What is the call tariff to call international destinations from Mumtaz SIM?
International call charged per minute, depends on each international Zone:
Zone 1: Afs 9
Zone 2: Afs 20
Zone 3: Afs 22
Zone 4: Afs 80
Zone 5: Afs 350
The list of international calls per Zone is attached with this document.
7. What is the SMS tariff from Mumtaz SIM?
SMS Type
Tariff
Etisalat to Etisalat
2.5 AFS
Etisalat to AWCC, MTN, Roshan
2.5 AFS
Etisalat to International
10 AFS
8. What are the features for Mumtaz SIM?
Feature
Available
National and International calling
YES
National and International SMS
YES
Voice Mail Service (VMS)
YES
Call wait and Call hold
YES
Caller ID presentation
YES
Call Forward
YES
Call barring
YES
Balance enquiries
YES
Balance transfer
YES
Credit & validity notification
YES
CRBT
YES
MMS
YES
GPRS
YES
Call me Back SMS
YES
Missed Call Notification (MCN)
YES
Call to Customer Care
YES
Emergency service
YES
9. What is the tariff for other voice calls?
(IVR, CRBT, Customer Care etc…)
Other Voice Call Rates
Calls to IVR for CRBT (202)
1 AF per minute
Calls to IVR Self-care (888)
Free of charge
Calls to Customer Care Agent
1 AF per call
10. What is the tariff for VAS services?
(VMS, MMS, GPRS, CRBT)
Voice Mail (VMS)
Subscription
FREE Upon customer request
Voice Mail Retrieval
1 AF per minute
GPRS
Subscription
FREE
GPRS Usage (per 1 MB)
10 AF
MMS
Subscription
100
On-net MMS Usage (per 100 KB)
15 AF
Ring Back Tune Service (CRBT)
CRBT Subscription
100 AF
IVR for Caller Ring-back tunes Short Code 202
1 AF per minute
Cost per music clip selection
15 AF per music clip selection
Validity for each CRBT
validity of song is 15 days from the date of order
11. What is the tariff for Miscellaneous services?
(Migration to post-paid, SIM replacement, Number change etc…)
Miscellaneous Charges
Migration to Postpaid
FREE
Migration between Prepaid products
35 AF
SIM Card Replacement for lost/stolen SIM
50 AF
Replacement of a faulty SIM card
FREE
Temporary Disconnection
FREE
Number Change
50 AF
Change of contract ownership
50 AF
12. How much FREE Credit is given for Mumtaz SIM?
Mumtaz SIM will have 75 AFS FREE Credit which is valid for 15 days and not transferable.
13. What is the price of Mumtaz SIM?
Mumtaz SIM is priced at AFS 75 ($1.5)
14. Can all existing Etisalat customers obtain Mumtaz in their existing SIM cards?
Yes. Existing customers can migrate to Mumtaz.
15. What is the Mumtaz SIM Profile in IN?
The Mumtaz SIM Profile will be Yakta in the IN Account.
16. Can a Mubarak migrate to Mumtaz?
Yes they can migrate to Mumtaz
17. Can Mumtaz SIM upgrade to Mubarak?
No, they can not migrate for the time being and it will be existing later.
18. Will Roaming feature be enabled for Mumtaz SIM customers?
Yes. Mumtaz SIM will have Roaming feature by default.
19. Are there any loyalty points available for Mumtaz SIM customers?
No. There are no Loyalty points available for Mumtaz SIM customers.
20. Can Mumtaz customers obtain any available Optional features?
Yes. Below Optional Features will be available in Mumtaz SIM.
CRBT
VMS
GPRS
MMS
21. Will Mumtaz SIM customers enjoy any EA Promotions?
Yes. Mumtaz customers can enjoy all EA promotions
22. When is launch date?
Mumtaz was launched on 15th July 2009.
23. What are the communications channels for the Mumtaz?
The communication channels for Mumtaz will start on 15th July are:
